|
How do I pay?
We accept all
major credit/debit cards. You can order online or by telephone.
Our Sales Line is
07984 702648, and is staffed from 9am-5pm, 7 days a week. At all
other times, you can leave a message and will be called back at the
start of the next day.
We use a leading
secure payment gateway to process debit and credit card payments. This is
the leading independent payment system and is 100% secure - offering you complete security
for your order. Payments will show as 'Nochex'
on your bank/credit card statements.
We additionally accept Google Checkout and
Paypal
for card
payments. Both are totally free for you to use, and offer unrivalled
security for your purchase.
We
can also accept
cheques and
postal orders. Obviously,
this can delay the dispatch of items while we wait to clear the
funds. You'll find address details to mail cheques to at the
Checkout stage.
Bank Transfer is also available. You can use your existing
online banking system (if you have one), or simply pay in money over
the counter at any branch of Abbey National. Our account details
will be shown at Checkout if you choose this option.
Delivery -
Costs and Timescale
All
UK Recorded Delivery postage is £2.00, whatever the size of the
order.
UK Special Delivery is available at £6.00 per order.
USA/Worldwide postage rate is £6.00 GBP (approximately $11.74 USD)
Check the chart below for delivery times and rates:
|
Recorded Delivery |
Special Delivery |
Worldwide |
|
£2.00 |
£6.00 |
£6.00 ($11.74) |
| 1-2
days |
Next day (if ordered before 1pm) |
Usually 7-10 days |
Returns
Everything should get to you in A1 condition, but sometimes things
go wrong. We'll make sure you're not out of pocket. Return any
faulty item within 14 days of purchase for a full refund
including your standard return postage, or exchange (stock levels
permitting). We reserve the right to check for
faults ourselves, and that the item must be returned with everything
that came with it - packaging, warranties, instructions etc.
Your Privacy
See how
Chronological uses your information
here.
Your Right To
Cancel
You have a legal
right to a cooling off period when buying online. This means that
you may return any item, in its original condition and with all
packaging, within 7 days of receipt. You will receive a full refund
by whichever means you originally paid. The item must be returned at
your own expense. Obviously, if an item is faulty we will pay the
return postage. |